FAQs
đŠ SHIPPING & DELIVERY
When will my order ship?
Orders are processed within 1â2 business days. Youâll get a tracking number as soon as your package leaves our warehouse.
How long does shipping take?
Domestic orders typically arrive within 3â7 business days depending on your location. International shipping times vary by country.
Do you offer free shipping?
Yes. Orders over $85 qualify for free standard shipping (U.S. only).
đ PRODUCT & SIZING
How does your sizing run?
Most pieces run true to size. For a more oversized or boxy fit, we recommend going one size up. Check our [Size Guide] on each product page.
Will you restock sold-out items?
Some pieces may restock â others are limited releases and wonât come back. Best way to find out? Join our email list or follow us on IG @valoris.co.
đž ORDERS & PAYMENT
Can I change or cancel my order?
We start processing orders immediately, so changes or cancellations arenât guaranteed. Reach out to tryvaloris@gmail.com ASAP and weâll do our best.
What payment methods do you accept?
We accept all major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.
đ RETURNS & EXCHANGES
Whatâs your return policy?
We accept returns on unworn items within 14 days of delivery. Sale items, accessories, and limited drops are final sale.
How do I start a return?
Email us at support@byvaloris.com with your order number and reason for return. Weâll walk you through the next steps.
đŹ STILL NEED HELP?
Hit us at tryvaloris@gmail.comâ our team typically replies within 24 hours, MonâFri.